Why is it when I call someone and it either goes to a call centre in the States, head office in the States, or Branch office in the States the conversation is abrupt like this:
Me: "Hi, how are you today?"
Them: "Fine,how can I help you?" (all said curtly & abruptly!"
A call centre, or head office, or branch office in Canada goes something like this:
Me: "Hi, how are you?"
Them: "Fine thanks, how are you?" (nice voice)
Me: "Not to bad, there is a lot of snow here today, we aren't used to that!
Them: (Laughter) I bet you are not used to it where you are, my call display shows that you are in Vancouver, in Toronto last night it snowed 15 CM & is minus 30!"
The conversation cab go on like this for a few minutes depending on if it is busy or not.
It seems the Americans don't banter at all in friendly talk.
Has anyone else seen this, is it a policy?
Is there a lack of fiber in diets??
Why the crankiness?
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