Managing the younger generation is a real challeng

[Elizabeth]

Originally Posted by Sister Alvear

a mistake is one thing but to lie and lie and lie is another thing...

Love you dear friend.

Appreciate all you go through Sister Alvear, missions is not a glory road it is a gory road.

I think it's pride that makes people lie and not tell the truth- you have to be a humble person to admit you were wrong and ask for help.

It seems easier to me to admit to wrong doing than it does to cover it up with lies, but people sometimes are too ignorant to see that.

[Elizabeth]

Originally Posted by Sister Alvear

strange Know it all´s usually have nothing to show for their great knowledge...

Lol! That is so true!

[misspresley]

Renda, none of your story surprises me - I could tell you some that would almost equal it. Somewhere a huge group of kids of this same generation were never taught ethics of any kind, and it's showing in our society. And nothing is EVER their fault, it's ALWAYS someone else's fault - ALWAYS! Very frustrating to deal with.

[Baron1710]

Originally Posted by misspresley

Renda, none of your story surprises me - I could tell you some that would almost equal it. Somewhere a huge group of kids of this same generation were never taught ethics of any kind, and it's showing in our society. And nothing is EVER their fault, it's ALWAYS someone else's fault - ALWAYS! Very frustrating to deal with.

We have elected someone like that, if it's a problem then George Bush did it.

[MrsMcD]

Good detective work Renda. lol

[StillStanding]

You have to give the girl an A+ for creativity!

She went thru a lot of trouble to try and cover up everything.

Great detective work, Renda!

[Sister Alvear]

I vote to elect Renda the detective of the year!

[*AQuietPlace*]

Just think how successful she could be if she'd put that much effort into her job.

[Michlow]

Originally Posted by rgcraig

Last week, I had an employee scheduled to be at work at 7:30 a.m. - didn’t hear a word from her. Finally, at 1:00 p.m. “her friend” called and said she was taken to the emergency room at 3:00 a.m. that morning with an allergic reaction.

I was a little taken back because her mom use to work here and I thought her mom would have for sure known to call us to let us know what was going on. (red flag)

The next day, she was at work. She told the ladies they didn’t know if it was a bug bite or something she had eaten, but at one point she couldn’t breath and had a big knot appear on her neck. Then later she told me that her whole neck was swollen and had fluid built up and they were going to have to slit her throat. (red flag)

Okay, by now my mom instincts were really kicking in and I’m thinking….WHAT? However, I’m trying to be open-minded and fair and give her the benefit of the doubt.

I met with her that afternoon and told her that what she did was considered a No Call/No Show and usually you are given a written warning. This time I was going to just go over the attendance rules with her to make sure she knew what was expected of her and then asked that she provide me with a copy of her discharge papers from the hospital for her file.

Next day, I received an email that she had looked high and low in her car and house and couldn’t find anything. She called the facility and asked them to fax her doctor the proper papers and she would get me a copy because when she called the hospital they said they could only fax to another doctor (red flag).

She wasn’t scheduled to work the next two days. (plenty of time to gather her documentation).

So, now it’s been a week and no word. I forwarded her the email where she said she would get the info to me and told her that I need the information by the close of business that day.

After lunch, I had a fax on my desk. The fax number from where it was faxed was crossed out (red flag), but it had the hospital logo and some information was there.

I decided to do a little investigating so I ran a report on the fax machine it came in on to see where the fax came from. At the time it was received there was only one transmission received and it was from MSD International which is a dept at our company two floors up. (red flag)

I ran the report on International’s fax to see if perhaps it was received on that one from the hospital. That fax had not received any transmissions that day. It did confirm that a two-page fax was transmitted from there to our fax machine. (BIG RED FLAG)

It was the end of that day, so I thought on it that night and came in the next day and decided to call the hospital to see if they would let me know if they had anyone come in (a week prior) by my employee’s name. Nope. I asked if I could fax the form to them to verify it was indeed their form.

They called back and said, it wasn’t their form, but there are several clinics in the area with that logo.

I called one of the clinics and she was very helpful. She said their computers were all linked so if she was at any of the clinics she would show up. They checked – NOPE. I asked if I could fax the form for her to verify.

They called back and the first thing the lady said was, “that’s a cut and paste job”!!!!! The logo is from our clinics and the rest of the form is from the hospital.

OH MY WORD!!!!!

I met with our HR Rep and she guided me how to proceed.

I met with the employee and told her that, “after taking into consideration the red flags and looking further into the form you submitted – it doesn’t appear to be authentic.” She had to the end of the day to make a choice:

1. Have the facility fax me directly the discharge form with her name, date and time.

OR

2. Accept a Written Warning – No Call/No Show

The color drained from her face and she said, “I’ll have to sign the warning”!

No joke?????

However, here’s the point of my HUGE post……..she showed absolutely NO REGRET!

I told her I was disappointed in her actions and all she STARTED to argue about was - - “it was personal”. I stopped her and said, I’m not asking you where you were or what happened – this is about you not calling and not showing up for work.

She offered - - No apology. No – I’m sorry I’ve let you down. No – I won’t do it again.

The rest of the afternoon she acted like nothing was wrong. Had that happened to me I would still had my tail tucked.

A real different generation entering the work force!!

I think that people like that, who have no moral character or integrity, in fact have an innate sense of entitlement.

Why would they feel guilt or remorse, when they feel that the world / company / everyone else owes them something?

Managing them might be extremely frustrating, but I think that working for such a person might be just as bad!

[rgcraig]

Originally Posted by *AQuietPlace*

Just think how successful she could be if she'd put that much effort into her job.

Who me?

No, I know you mean her - - or I hope you did!