but man, that's what good customer service can do - it leaves a lasting impression...
I'm seriously thinking about writing a letter to the company..I've spent oodles of money with them all b/c of her excellent service - and their cute shoes
You need to - they might have some type of reward she would receive!!
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Master of Science in Applied Disgruntled Religious Theorist Wrangling
PhD in Petulant Tantrum Quelling
Dean of the School of Hard Knocks